Major Verdict, LLC Privacy Policy

Last Updated: September 8, 2026

Major Verdict, LLC ("Major Verdict," "we," "us," or "our") operates https://majorverdict.com and the client hub at https://hub.majorverdict.com (together, the "Site"). This policy explains what information we collect, why, who we share it with and the choices you have. It applies to users located in the United States.

We collect only what we need to run the Site, respond to you and deliver our services. We do not sell, rent or trade personal information, and we do not use it for behavioral advertising, remarketing or cross-site tracking.

1. Information You Give Us

When you contact us or book a consultation we receive your name, email address, phone number if you give it, your message, and the time you chose. Bookings are made through Cal.com, which handles the scheduling under its own privacy policy.

When you accept a quote or subscribe to a plan we record your firm's name, your name, your email address and phone number, what the payment is for, and the identifiers Stripe gives us for the payment or subscription. Payment itself happens on Stripe's secure checkout, and your card details go to Stripe, never to us.

When you are a client we hold what we need to do the work: your firm's details, the people we deal with, the content and material you give us to publish, your content requests and any files attached to them, and the access you grant us to your own accounts such as Google Analytics, Google Search Console or your domain registrar. That access is used only to do the work and report on it, and you can revoke it at any time.

When you use the settlement calculator the messages you type and the responses you receive are collected to produce your estimate. Before a message is sent to our AI provider we automatically strip obvious identifiers such as names, phone numbers, email addresses, street addresses and bar numbers. See Section 6 for retention.

2. Information From Public Sources

Before September 2026 we used business-contact lookup services to find the professional email addresses of attorneys we wished to contact, and we kept attorney profiles built from public records such as state bar and court records. Those profiles have been removed and the practice has ended. Any marketing email we still send carries an unsubscribe link, and anyone who would rather not hear from us again can also tell us by email and we will remove them.

3. Information Collected Automatically

When you visit the Site we collect limited technical information through Google Analytics: your IP address (anonymized where the tool allows), browser and device type, the pages you visit, how long you stay and the site that referred you. We use it to understand how the Site is used and to improve it, and for nothing else.

Cookies. The Site sets a session cookie needed for forms and logins to work, a cookie that protects forms against forgery, and the analytics cookies above. Your light or dark theme choice is stored in your browser and never sent to us. Our forms use Google reCAPTCHA to block spam, which sets its own cookies under Google's privacy policy. You can block or clear cookies in your browser at any time; some parts of the Site may then stop working.

4. How We Use Information

• To reply to you, schedule and hold consultations, and prepare quotes.
• To deliver and invoice the work you have engaged us for, and to report on it in the client hub and by email.
• To produce settlement estimates when you use the calculator.
• To send email you have asked for or that relates to your account or engagement, such as a monthly report, a content request confirmation or a payment receipt.
• To send marketing email to attorneys and firms who have subscribed or whom we have contacted professionally. Every such email carries an unsubscribe link, and one click stops them.
• To keep the Site secure, to prevent abuse and spam, and to meet our legal and accounting obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

5. Who We Share Information With

We share information only with the service providers who help us run the Site and deliver our work, only for those purposes, and only as much as they need:

• Stripe processes payments and subscriptions.
• Cal.com runs consultation scheduling.
• Google provides analytics, reCAPTCHA spam protection, and, for clients, the Analytics and Search Console data we read with your permission.
• Mailgun delivers our transactional email, and Mailcoach sends our newsletters and marketing email and records unsubscribes.
• Anthropic, PBC receives the scrubbed text of calculator conversations for the sole purpose of generating an estimate. Anthropic is contractually prohibited from using our API traffic to train its models and may retain it for up to thirty days for abuse monitoring before deletion. We do not use consumer chatbots for this feature.
• Our hosting and infrastructure providers, which store the Site's data in the United States.

We also disclose information when the law, a subpoena or legal process requires it, or to protect the rights, safety or security of Major Verdict, its users or the public. We do not sell personal information to anyone.

6. Data on Client Websites

When we build or market a website for a law firm, the firm is responsible for that site and for the privacy of its visitors, under its own privacy policy. We act on the firm's instructions. Where our reporting draws on a client site's enquiries, it uses counts and sources only. No visitor's name, contact details or message content leaves the client's site for our reporting.

7. Data Retention

• Enquiries and consultation bookings are kept while we are in conversation with you and for a reasonable period afterwards in case you return.
• Quotes, payments and client records are kept for the life of the engagement and for as long as tax and accounting law requires afterwards.
• Content requests and their files are kept while you are a client and deleted when your account is removed, or sooner on request.
• Directory accounts are kept until you ask us to delete them, subject to legal retention requirements.
• Calculator conversations are encrypted at rest and deleted automatically within thirty days. You can also delete your summary immediately from the result page.

8. Data Security

We use reasonable administrative, technical and physical measures to protect information from unauthorized access, disclosure or misuse. All traffic to the Site is encrypted in transit, files you upload to the hub are stored privately and never served publicly, and access to client data inside Major Verdict is limited to the people doing the work. No system is perfectly secure, and we cannot guarantee that yours will never be affected.

9. Your Rights and Choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal retention requirements. Directory account holders can update or hide their profile and request account deletion at any time. Anyone can unsubscribe from marketing email with the link in the email. Attorneys profiled from public sources can claim, correct or remove the profile and opt out of contact. To make any request, use the contact details below.

10. Children

The Site is not intended for anyone under 18, and we do not knowingly collect information from children.

11. Third-Party Links

The Site links to websites we do not operate, including client sites and the sources our articles cite. Their privacy practices are their own.

12. Changes to This Policy

We may update this policy from time to time. Changes are posted here with a new date, and continued use of the Site after that is acceptance of the updated policy.

13. Contact Us

Major Verdict, LLC

PO Box 460004, Aurora, CO 80046-0004

Phone: (720) 439-9898

Send us a message through our contact page.