Privacy Policy

Last Updated: October 25, 2026

Major Verdict, LLC ("Major Verdict," "we," "us," or "our") operates https://majorverdict.com and the Firm Hub at https://hub.majorverdict.com (together, the "Site"). This policy explains what information we collect, why, who we share it with and the choices you have. It applies to users located in the United States.

We collect only what we need to run the Site, respond to you and deliver our services. We do not sell, rent or trade personal information, and we do not use it for behavioral advertising, remarketing or cross-site tracking.

1. Information You Give Us

When you contact us or book a consultation we receive your name, email address, phone number if you give it, your message, and the time you chose. Bookings are made through Cal.com, which handles the scheduling under its own privacy policy.

When you accept a quote or subscribe to a plan we record your firm's name, your name, your email address and phone number, what the payment is for, and the identifiers Stripe gives us for the payment or subscription. Payment itself happens on Stripe's secure checkout, and your card details go to Stripe, never to us.

When you are a client we hold what we need to do the work: your firm's details, the people we deal with, the content and material you give us to publish, your content requests and any files attached to them, and the access you grant us to your own accounts such as Google Analytics, Google Search Console or your domain registrar. That access is used only to do the work and report on it, and you can revoke it at any time.

2. Information From Public Sources

Before September 2026 we used business-contact lookup services to find the professional email addresses of attorneys we wished to contact, and we kept attorney profiles built from public records such as state bar and court records. Those profiles have been removed and the practice has ended. Any marketing email we still send carries an unsubscribe link, and anyone who would rather not hear from us again can also tell us by email and we will remove them.

3. Information Collected Automatically

When you visit the Site we collect limited technical information through Google Analytics: your IP address (anonymized where the tool allows), browser and device type, the pages you visit, how long you stay and the site that referred you. We use it to understand how the Site is used and to improve it, and for nothing else.

Cookies. The website sets one small cookie of its own, sc_attr, which remembers how you first arrived: the website, search or ad that sent you, the campaign name if there was one, and the first page you saw. It is kept for 90 days, holds no name or contact details, and goes with a form if you send one. The Firm Hub sets a session cookie needed for logins to work and a cookie that protects its forms against forgery. The analytics cookies above are the only others. Your light or dark theme choice is stored in your browser and never sent to us. Our forms use Cloudflare Turnstile to block spam, so Cloudflare receives information about your browser and device under its own privacy policy. You can block or clear cookies in your browser at any time; the website still works without them.

4. How We Use Information

• To reply to you, schedule and hold consultations, and prepare quotes.
• To deliver and invoice the work you have engaged us for, and to report on it in the Firm Hub and by email.
• To send email you have asked for or that relates to your account or engagement, such as a monthly report, a content request confirmation or a payment receipt.
• To send marketing email to attorneys and firms who have subscribed or whom we have contacted professionally. Every such email carries an unsubscribe link, and one click stops them.
• To keep the Site secure, to prevent abuse and spam, and to meet our legal and accounting obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

5. Who We Share Information With

We share information only with the service providers who help us run the Site and deliver our work, only for those purposes, and only as much as they need:

• Stripe processes payments and subscriptions.
• Cal.com runs consultation scheduling.
• Google provides analytics and, for clients, the Analytics and Search Console data we read with your permission and the YouTube and Google Business Profile connections described in Section 7.
• Mailgun delivers our transactional email, and Mailcoach holds our marketing email list and records unsubscribes.
• Cloudflare protects the website and provides the spam check on our forms.
• Our hosting and infrastructure providers, which store the Site's data in the United States.

We also disclose information when the law, a subpoena or legal process requires it, or to protect the rights, safety or security of Major Verdict, its users or the public. We do not sell personal information to anyone.

6. Data on Client Websites

When we build or market a website for a law firm, the firm is responsible for that site and for the privacy of its visitors, under its own privacy policy. We act on the firm's instructions. Where our reporting draws on a client site's inquiries, it uses counts and sources only. No visitor's name, contact details or message content leaves the client's site for our reporting.

7. Google Account Data (YouTube and Google Business Profile)

A client can connect a Google account to the Firm Hub so that we can publish on the firm's behalf. We ask Google only for the permissions each feature needs, and we use them only for that feature:

• YouTube. Permission to upload videos to the connected channel and to read the channel's name and videos. We use it to upload the videos made for the firm, each approved by a person at Major Verdict before it goes out, and to show the channel and its videos in the hub.
• Google Business Profile. Permission to manage the connected listing. We use it to read the listing's reviews and to publish replies to them and listing posts. A reply goes out when the firm posts it from its Firm Hub, in its own words or from a reply we suggested, or after a person at Major Verdict approves it. Every listing post is approved by a person at Major Verdict before it goes out.

The sign-in details Google gives us are stored encrypted in the hub and used only to make these requests. We keep the text of a review beside the reply written for it for as long as the firm is a client, and delete it when the firm's account is removed or on request. To draft a reply, the words of the review are sent to our AI provider, Anthropic, which is contractually prohibited from using our API traffic to train its models. We do not sell Google user data, use it for advertising, use it to train AI models, or share it with anyone else except as described here or as the law requires.

A client can ask us to disconnect a Google account at any time, which deletes the stored sign-in details, or remove Major Verdict Hub's access directly at myaccount.google.com/permissions.

Limited Use. Major Verdict's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

8. Data Retention

• Messages sent through the website's contact form are kept for one year, then deleted, and copies in our backups are deleted within 40 days after that. Consultation bookings are kept while we are in conversation with you and for a reasonable period afterwards in case you return.
• Quotes, payments and client records are kept for the life of the engagement and for as long as tax and accounting law requires afterwards.
• Content requests and their files are kept while you are a client and deleted when your account is removed, or sooner on request.
• Our marketing email list is kept until you unsubscribe or ask us to remove you. We keep a record of the unsubscribe so we do not email you again.

9. Data Security

We use reasonable administrative, technical and physical measures to protect information from unauthorized access, disclosure or misuse. All traffic to the Site is encrypted in transit, files you upload to the hub are stored privately and never served publicly, and access to client data inside Major Verdict is limited to the people doing the work. No system is perfectly secure, and we cannot guarantee that yours will never be affected.

10. Your Rights and Choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal retention requirements. Anyone can unsubscribe from marketing email with the link in the email, or ask us to remove them from our marketing list. To make any request, use the contact details below.

11. Children

The Site is not intended for anyone under 18, and we do not knowingly collect information from children.

12. Third-Party Links

The Site links to websites we do not operate, including client sites and the sources our articles cite. Their privacy practices are their own.

13. Changes to This Policy

We may update this policy from time to time. Changes are posted here with a new date, and continued use of the Site after that is acceptance of the updated policy.

14. Contact Us

Major Verdict, LLC

PO Box 460004, Aurora, CO 80046-0004

Phone: (720) 439-9898

Send us a message through our contact page.