Major Verdict, LLC Terms of Service

Effective Date: November 1, 2026

These Terms of Service (the "Terms") govern your use of the website at https://majorverdict.com, the Firm Hub at https://hub.majorverdict.com, and the services offered through them (together, the "Site"), all operated by Major Verdict, LLC ("Major Verdict," "we," "us," or "our"). By using the Site, booking a consultation, accepting a quote, paying a deposit, subscribing to a plan, or holding an account, you agree to these Terms. If you do not agree, do not use the Site.

1. Who We Are (And What We Are Not)

Major Verdict is a web design, development and marketing company that works with law firms. We build websites and custom applications, run online marketing, and provide technical and AI consulting.

Major Verdict is not a law firm. Nothing on the Site is legal advice, and nothing we do for a client is legal advice, including our advice about technology, marketing or advertising. Compliance with the professional conduct and attorney advertising rules of your jurisdiction is your responsibility. We write to keep within them, and you may have anything we publish for you changed or removed at any time.

2. Consultations and Quotes

A consultation is free and carries no obligation on either side. If we propose work, we do it as a written quote with one fixed price. That price does not change unless you and we agree in writing to change the scope. A quote is an offer, not a contract, until you accept it by paying the deposit it describes or by signing the agreement that accompanies it.

Where a quote and these Terms say different things, the quote or the signed agreement controls for that engagement.

3. Payments, Deposits and Plans

• Deposits and build payments. Website and application work is paid in the installments the quote sets out, starting with a deposit. Payments are made through Stripe using a secure checkout link we send you. We never see or store your card number.
• Deposits are non-refundable once work has started, because they pay for time already spent. If we have not started, we will refund a deposit on request.
• Marketing plans are billed monthly in advance through Stripe as a recurring subscription, with a six-month minimum term from the first payment. If a plan is stopped before the minimum ends, the monthly fees for the rest of it remain due. After the minimum the plan runs month to month, and either of us may end it with 30 days' written notice, effective at the end of a month already paid for. We do not refund partial months. The plan's fee covers all the work the plan describes, link placements included; anything more is an add-on, priced before you buy it.
• Late payment. If a build installment or a plan payment is more than fourteen days late we may pause work until it is paid. Pausing does not change a plan's minimum term or what is owed. Nothing is delivered or transferred while an invoice for it is outstanding.
• Third-party costs such as domain registration, software licenses and advertising spend are itemized separately where they apply and are passed through at cost unless the quote or agreement says otherwise. Hosting of a website we build under a marketing plan is included in the plan for as long as the plan runs.

4. What You Get and What You Own

When a build is quoted on its own and paid in full, you own the finished website or application: its design, its content, its domain and its data. Until then, what we have built remains ours.

When a website is included with a marketing plan, its design and the content we write for you become yours once the fees for the plan's six-month minimum are paid: every page, every post and every image made for your firm. Until then they are licensed to you for use on your site and accounts. The system the site runs on, the templates, tooling and Firm Hub behind it, and the hosting remain ours. If you leave after the minimum, we give you the design and content within 30 days of a request, in a standard form another developer can host; moving them is yours to arrange. Your domain is yours throughout.

We keep the right to reuse general techniques, components and code we did not write specifically for you, and to show the finished work in our portfolio and case studies unless you ask us in writing not to. Under a marketing plan we name your firm as a client only with your permission, asked each time.

Third-party software we use in your build, such as the content management system, is licensed to you under that software's own terms, which we will identify on request.

Content we write for a build you have paid for in full is yours on delivery, and under a marketing plan on the terms above. We publish and maintain content on your behalf, and you may direct us to change or remove anything at any time; under a plan we do so within two business days. If a plan includes a fixed number of content pieces per period, a piece you request draws on that number and unused pieces do not carry over unless your agreement says they do.

5. Your Responsibilities as a Client

• Give us accurate information about your firm, your people and your results, and tell us promptly when it changes.
• Tell us when something we have published for you is no longer accurate. You remain responsible for compliance with the attorney advertising and professional conduct rules that apply to you, and you may have anything changed or removed at any time.
• Confirm you have the right to any material you give us, including photographs, logos, testimonials and case details, and that publishing it breaches no confidentiality order, court rule or client confidence.
• Keep your hub login and any access you grant us, such as to your analytics or domain accounts, secure, and tell us at once if you believe either has been compromised.
• Respond to our requests for access, information and materials in reasonable time. Where a plan promises a turnaround, that clock starts when we have what we need from you.

6. The Firm Hub

Clients receive access to a read-only dashboard at https://hub.majorverdict.com showing search presence, traffic, inquiries, published work and, where the plan includes it, link-building results. Figures there come from third-party sources such as Google Analytics and Google Search Console and are subject to the limits of those tools. They are reporting, not a guarantee of anything, and browser-side measurement in particular can undercount. The hub also holds your invoices and, under a marketing plan, the agreement you signed.

You may also use the hub to request content and to attach files. Files you upload must be yours to share and must not contain material subject to a protective order or attorney-client privilege. We may remove a request or a file that breaks these Terms.

7. Results

We do not guarantee search rankings, traffic, inquiries, signed cases or any other business outcome. Search engines, advertising platforms and the market decide those, and none of them is under our control. Results described on the Site, including case studies, are the results of particular clients under particular conditions and are not a promise of yours.

8. Content You Submit

Anything you submit to the Site, such as a contact form message or a content request, remains yours. By submitting it you grant Major Verdict a non-exclusive, worldwide, royalty-free license to use, display, reproduce and distribute it for the purpose of operating and promoting the Site and providing our services. You are responsible for its accuracy and legality. We may review, edit, decline or remove submitted content, and suspend accounts, where content is false, misleading, unlawful, defamatory, in breach of an ethical duty or an attempt to game a ranking.

9. Prohibited Conduct

• Submitting false, misleading or deceptive information, or impersonating a person or firm.
• Scraping, copying or programmatically extracting content or data from the Site without our written permission.
• Uploading malicious code or attempting unauthorized access to any part of the Site or the hub.
• Using the Site in any way that breaks the law or the professional rules that apply to you.

10. Intellectual Property

Everything on the Site that was not submitted by a user, including our name, logo, design, text, software and the articles we write, belongs to Major Verdict, LLC or its licensors. You may not copy, republish or create derivative works from it without our prior written consent, except that you may link to our articles with a brief excerpt of no more than two sentences and clear attribution, share links to them on social media, and quote brief passages for commentary, criticism or academic purposes consistent with fair use under U.S. copyright law, with full attribution.

11. Third-Party Services

We use third-party services to run the Site and deliver our work, including Stripe for payments, Cal.com for scheduling, Google for analytics and Cloudflare for spam protection. Their terms govern your use of them, and we are not responsible for their content, availability or practices.

12. Disclaimers

THE SITE, ITS CONTENT AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED OR SECURE. Our Disclaimer has more.

13. Limitation of Liability

To the fullest extent permitted by law, Major Verdict, LLC is not liable for indirect, incidental, consequential, special or punitive damages, including lost profits, lost cases, lost data or harm to reputation. Our total liability for any claim arising from the Site or our services is limited to the amount you paid us in the twelve months before the claim, or $100 if you paid nothing. Where a signed agreement sets its own limit, that limit applies to its engagement instead.

14. Indemnification

You agree to defend, indemnify and hold harmless Major Verdict, LLC and its members, officers and contractors from claims, damages and expenses arising from your use of the Site, content or material you provide, anything we publish at your direction, or your breach of these Terms or of the law.

15. Ending an Engagement or an Account

Either party may end an engagement in the way the quote or agreement sets out. Work completed and paid for is yours; work in progress is settled at the rates in the quote. We may suspend or end your access to the Site or the hub if you break these Terms or if continued access would harm the Site, other users or us.

16. Changes to These Terms

We may update these Terms. Changes take effect when posted here with a new effective date, and continued use of the Site after that is acceptance. A signed agreement is not changed by an update to this page.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any legal action must be brought in the state or federal courts located in Colorado.

18. Contact

Major Verdict, LLC

PO Box 460004, Aurora, CO 80046-0004

Phone: (720) 439-9898

Send us a message through our contact page.